We extend a 60 day return and full refund policy for unused or unworn products. Trying shoes on a carpeted surface keeps them in relatively unworn and new condition, however solid or outdoor surfaces tend to show wear on a shoe very quickly. Until you are confident of the purchase, please be careful of the surfaces you stride. Just ask yourself if you'd consider it a new shoe if it arrived at your door in that condition. That said, issues may arise after you've decided to keep the shoes, and having been in the shoe business for such a time, we understand such potential complexities, and always aim for the utmost in satisfaction with our clients. In the unlikely event that you feel the need to return 1803 products or if you are dissatisfied for any reason, please contact us directly for more information on returning. We are most sure that you'll find the outcome to be ideal and accommodating. Anything less is simply unacceptable.
Return shipping is the customers responsibility unless there was an error on our part.
1524 Rockaway Rd.
Lakewood, NJ 08701